Privacy Policy
How we collect, use and protect the information you share with us.
Last updated: September 8, 2026
Overview
This Privacy Policy explains how RayvenLabs IT Solutions ("RayvenLabs", "we", "us") handles information collected through this website (rayvenlabs.co). We aim to collect only what we need and to be transparent about how it is used. This policy is provided in good faith and is intended to align with the general principles of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Information we collect
When you submit an inquiry through our contact form, we collect the details you provide: your name, email address, and optionally your company/organization, phone number, the type of service you're interested in, and your message.
Like most websites, our hosting and infrastructure providers may automatically log basic technical data such as IP address, browser type and pages visited, for security and operational purposes.
How we use your information
We use the information you submit solely to respond to your inquiry, to communicate with you about a potential engagement, and to keep records of our correspondence.
We do not sell your personal information. We do not use contact-form submissions for unrelated marketing without your consent.
How your information is handled
Contact submissions are delivered to us by email through a third-party email delivery provider. That provider processes the data on our behalf to transmit your message.
We take reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.
Data retention
We retain inquiry correspondence for as long as necessary to respond to and follow up on your request, and to keep reasonable business records. You may ask us to delete your information at any time.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of the personal information you have provided to us. To make a request, contact us using the details below.
Third-party links
Our website may link to external products and websites (for example, our own product Rankd). Those sites have their own privacy practices, and this policy does not apply to them.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the date shown at the top of this page.
Contact
If you have questions about this Privacy Policy or how we handle your information, contact us at hello@rayvenlabs.co.